Question 1

Will exceeding the recommended dosage harm pets?

Accepted Answer

Our palatants are made from food-grade raw materials. While usage beyond the recommended level is still safe, we do not advise excessive overuse, as it does not necessarily lead to further improvements in palatability.

Question 2

What equipment do you recommend for applying liquid palatants?

Accepted Answer

We recommend using standard vacuum coaters or for the most uniform application and flavor adhesion. Our technical team can advise on best practices for your specific equipment.

Question 3

What is the shelf life of your products, and how should they be stored?

Accepted Answer

12 months shelf life and keep tightly sealed in a cool, dry place away from moisture.

After opening, use as soonas possible.

Question 4

How do you ensure the quality and safety of your product?

Accepted Answer

Quality and safety are our top priorities. Our measures include:

Fresh and safe raw materials: A strict supplier evaluation system and raw material supervision system.

Hygienic Manufacturing: A "no-floor-contact" policy throughout production and zoned sanitation management.

Stringent Process Control: Full video monitoring and multi-point quality checks from raw material to finished product.

Advanced Technology: High temperature sterilization and climate-controlled storage to preserve product integrity.

Question 5

What are your packaging specifications?

Accepted Answer

Liquid Palatants: Usually packed in 1-ton IBC totes or 25kg sealed plastic buckets/cartons.

Powder Palatants: Usually packed in 25kg or 40kg kraft paper bags with inner plastic lining, depending on the product type.

Hydrolyzed Animal Protein: Usually packed in 25kg or 40kg kraft paper bags with inner plastic lining, depending on the product specification.

Question 6

What is your lead time and minimum order quantity (MOQ)?

Accepted Answer

Standard lead time is 7-15 working days after order confirmation. We offer flexible MOQ to support both trial orders and large-scale production. Please contact us for specific details.

FAQ Category

FAQ